Consumer Rights

Consumer Rights

At P&N Law Juris LLP, we provide expert legal services to protect Consumer Rights, ensuring that businesses and consumers alike are aware of their rights and obligations under consumer protection laws. Our team specializes in resolving disputes related to unfair trade practices, defective products, misleading advertising, and unfair contractual terms.

We assist consumers in filing complaints, seeking compensation, and representing them before consumer forums and regulatory bodies. For businesses, we offer advice on compliance with consumer protection laws, helping to avoid legal challenges and maintain ethical standards in product and service offerings.

With P&N Law Juris LLP, you can be confident that your consumer rights are safeguarded, whether you’re a business looking to protect your reputation or a consumer seeking justice. Let us help you navigate the complexities of consumer law and secure fair and just outcomes.

Filing and Defending Consumer Complaints

We assist both consumers and businesses in filing and defending cases before consumer forums.
  • Drafting complaints under the Consumer Protection Act, 2019
  • Filing cases before District, State, and National Consumer Disputes Redressal Commissions
  • Representing clients in hearings, mediation, and final arguments
  • Handling product liability, service deficiency, and unfair trade practices
  • Providing end-to-end litigation support including documentation and evidence gathering

Advisory on Consumer Rights and Obligations

We guide individuals and corporates on their rights and responsibilities under consumer law.
  • Explaining rights related to goods, services, digital products, and e-commerce
  • Advising on duties of sellers, manufacturers, and service providers
  • Clarifying warranty terms, refund policies, and consumer guarantees
  • Educating clients on grievance redressal mechanisms and legal remedies
  • Providing risk mitigation strategies to businesses to avoid consumer disputes

Product Liability and Deficiency in Service

We represent clients in disputes involving defective goods or deficient services.
  • Evaluating claims related to personal injury, property damage, or financial loss
  • Handling cases involving medical negligence, telecom issues, and banking frauds
  • Filing claims against manufacturers, sellers, and service providers
  • Drafting legal notices and initiating compensation claims
  • Assisting in settlement negotiations or pursuing compensation through forums

E-Commerce and Digital Consumer Disputes

We provide legal solutions in the evolving landscape of online consumer interactions.
  • Addressing disputes on online purchases, delivery failures, or misleading advertisements
  • Filing cases against e-commerce platforms for non-compliance or fraud
  • Advising on terms of service, user rights, and refund mechanisms
  • Tackling data privacy and cybersecurity issues related to consumer transactions
  • Representing clients in disputes with digital wallet companies and fintech platforms

Unfair Trade Practices and Misleading Advertisements

We protect consumers against deceptive practices and false marketing tactics.
  • Identifying and challenging misleading pricing, packaging, and promotional claims
  • Representing in complaints involving false promises and brand misrepresentation
  • Advising businesses on advertising compliance to avoid legal exposure
  • Filing cases under provisions of the Consumer Protection Act and ASCI guidelines
  • Seeking corrective action, injunctions, and punitive damages

Appeals and Enforcement of Orders

We help enforce consumer forum judgments and represent clients in appellate forums.
  • Filing appeals before State and National Commissions and the Supreme Court
  • Assisting in execution of compensation orders and refund directives
  • Addressing non-compliance or delay in implementation of forum decisions
  • Advising on limitation, review, and revision of consumer forum orders
  • Coordinating with authorities for effective recovery or settlement